PRODUCT QUESTIONS

Your bike. Your setup. We’ll help you choose. Not sure which wheelset fits, which size makes sense, or which components you need for your conversion? Write to us – we’re here to help with your product questions.

PRODUCT CONSULTATION BY E-MAIL

The best way to reach us is at support@smworks.at.

To help us answer your question accurately, please provide the following if possible:

  • Motorcycle make, exact model, and year of manufacture.
  • The name or link of the desired product.
  • Your question regarding size, fitment, color, or features.
  • Details about relevant modifications – including photos if necessary.
  • Your order number if you have an existing order.

Whether SM WORKS, EXCEL, or SM PRO PLATINUM: We’ll help you assess the options available for your project. Questions regarding fitment or compatibility with existing components are best clarified before placing your order.

QUICK ANSWERS TO FREQUENTLY ASKED QUESTIONS

ALSO REACHABLE VIA INSTAGRAM

Alternatively, you can message us via Instagram. For detailed product advice and questions about existing orders, please use email as your preferred contact method. Responses via Instagram may take longer.

Ready for your custom setup? We look forward to hearing from you.